Refund Policy
At 305 Vitalabs, customer satisfaction is important to us. Due to the nature of nutraceutical products, we have the following refund policy in place.
All Sales Are Final
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All sales are final unless otherwise stated in writing.
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We do not accept returns or issue refunds for dietary supplements once they have been shipped.
Damaged or Incorrect Orders
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If your order arrives damaged, incorrect, or incomplete, please notify us within 48 hours of delivery.
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To request a replacement or review, contact us at info@305vitalabs.com with:
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Your order number
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Photos of the damaged or incorrect item(s)
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If approved, we will offer a replacement or store credit at our discretion.
Custom & Private-Label Orders
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Custom, private-label, bulk, and made-to-order products are non-refundable once production has started.
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Order cancellations are not permitted after production begins.
Contact Us
If you have questions regarding this Refund Policy, please contact us at: